{"id":95,"date":"2013-02-14T07:51:25","date_gmt":"2013-02-14T07:51:25","guid":{"rendered":"http:\/\/elbsolutions.com\/projects\/?p=95"},"modified":"2022-02-03T11:25:06","modified_gmt":"2022-02-03T17:25:06","slug":"solved-fonts-on-a-mac-for-microsoft-office-why-are-they-not-updating-where-are-they","status":"publish","type":"post","link":"https:\/\/elbsolutions.com\/projects\/solved-fonts-on-a-mac-for-microsoft-office-why-are-they-not-updating-where-are-they\/","title":{"rendered":"Solved: Fonts on a Mac for Microsoft office &#8211; why are they not updating? Where are they?"},"content":{"rendered":"<p>Macs are not perfect even though one&#8217;s productivity is much higher with one. When things go wrong &#8211; they can sometimes really go wrong.<\/p>\n<p>One customer had issues with a critical branding font that installs fine on everyone else&#8217;s Macbook but not theirs. I now know more about fonts that I ever wanted to know especially how Microsoft fonts fit into the Mac picture. I researched dozens of websites each adding a piece to the puzzle. Here we go &#8230;<\/p>\n<ul>\n<li><span class=\"Apple-style-span\" style=\"line-height: 15px;\">There are 4 font stores on your Mac<\/span>\n<ul>\n<li>user fonts stored in \/Users\/youraccount\/Library\/Fonts<\/li>\n<li>computer wide (all accounts) fonts in \/Library\/Fonts<\/li>\n<li>system fonts in \/System\/Library\/Fonts (never ever touch these)<\/li>\n<li>Microsoft Office fonts in \/Library\/Fonts\/Microsoft (ahhh I see)<\/li>\n<\/ul>\n<\/li>\n<li>ONLY TTF fonts work for Office &#8211; or so MS claims<\/li>\n<li>To install fonts for MS Office 2011 &#8211; don&#8217;t double click them &#8211; this installs them naturally in the user fonts\n<ul>\n<li>instead &#8211; start up Font Book (use the spotlight or magnifying glass to find it quick in the upper right of your Mac)<\/li>\n<li>drag them from your Finder onto Computer (under the Collection section at the left of the Font Book app)<\/li>\n<\/ul>\n<\/li>\n<li>A reboot triggers the Mac Font store to sync with Office. Don&#8217;t forget to reboot before ripping your hair out<\/li>\n<li>Adding fonts to the user fonts will never show up in Microsoft Office products<\/li>\n<li>Don&#8217;t assume that because a font works in lets say Word, that it will appear in Excel &#8211; it might once the cache catches up<\/li>\n<li>Microsoft font cache file can be delete so it will force a refresh &#8211; but it can be in 2 places &#8211; check both. Microsoft moved it for Office 2011 for Mac for some computers different than others\n<ul>\n<li>Lion? goto finder and hold the option key and &#8230;<\/li>\n<li>click the menu Go-&gt;Library or type in a folder <strong>\/Library<\/strong> by choosing the Go-&gt;Go to Folder option then navigate eventually to \/Library\/Preferences\/Microsoft\/Office 2011\n<ul>\n<li>not there? Microsoft moved them in later releases of Office 2011 to \/Library\/Application Support\/Microsoft\/Preferences\/Office 2011 &#8211; even MS&#8217; articles are incorrect!<\/li>\n<li>also you might need to look in \/Users\/yourname\/Library\/Application Support\/Microsoft\/Preferences\/Office 2011<\/li>\n<\/ul>\n<\/li>\n<li>when you re-start work or Excel you will now see a task completing to rebuild the cache files and if you observe the location above you will see new cache files<\/li>\n<\/ul>\n<\/li>\n<li>Here is a link to completely remove Office on a mac and is the final puzzle piece that allowed me to solve this riddle&nbsp;<a href=\"http:\/\/support.microsoft.com\/kb\/2398768\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/support.microsoft.com\/kb\/2398768<\/a><\/li>\n<\/ul>\n<p>Many thanks to these sites:<\/p>\n<ul>\n<li><a href=\"http:\/\/hintsforums.macworld.com\/showthread.php?t=151698\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/hintsforums.macworld.com\/showthread.php?t=151698<\/a><\/li>\n<li><a href=\"http:\/\/answers.microsoft.com\/en-us\/mac\/forum\/macoffice2011-macword\/mac-lion-ms-office-2011-fonts-not-showing-in-word\/7dc44d8c-f685-4692-82ce-28fb7d88d8dc\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/answers.microsoft.com\/en-us\/mac\/forum\/macoffice2011-macword\/mac-lion-ms-office-2011-fonts-not-showing-in-word\/7dc44d8c-f685-4692-82ce-28fb7d88d8dc<\/a><\/li>\n<li><a href=\"http:\/\/support.microsoft.com\/kb\/2398768\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/support.microsoft.com\/kb\/2398768<\/a><\/li>\n<li><a href=\"http:\/\/support.microsoft.com\/kb\/313535\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/support.microsoft.com\/kb\/313535<\/a><\/li>\n<li><a href=\"http:\/\/superuser.com\/questions\/351498\/installed-font-in-os-x-is-not-available\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/superuser.com\/questions\/351498\/installed-font-in-os-x-is-not-available<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Macs are not perfect even though one&#8217;s productivity is much higher with one. When things go wrong &#8211; they can sometimes really go wrong. One customer had issues with a critical branding font that installs fine on everyone else&#8217;s Macbook but not theirs. I now know more about fonts that I ever wanted to know [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-95","post","type-post","status-publish","format-standard","hentry","category-mac-os-x"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Solved: Fonts on a Mac for Microsoft office - why are they not updating? Where are they? - ELB Solutions.com Inc.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elbsolutions.com\/projects\/solved-fonts-on-a-mac-for-microsoft-office-why-are-they-not-updating-where-are-they\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solved: Fonts on a Mac for Microsoft office - why are they not updating? Where are they? - ELB Solutions.com Inc.\" \/>\n<meta property=\"og:description\" content=\"Macs are not perfect even though one&#8217;s productivity is much higher with one. When things go wrong &#8211; they can sometimes really go wrong. One customer had issues with a critical branding font that installs fine on everyone else&#8217;s Macbook but not theirs. I now know more about fonts that I ever wanted to know [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/elbsolutions.com\/projects\/solved-fonts-on-a-mac-for-microsoft-office-why-are-they-not-updating-where-are-they\/\" \/>\n<meta property=\"og:site_name\" content=\"ELB Solutions.com Inc.\" \/>\n<meta property=\"article:published_time\" content=\"2013-02-14T07:51:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-02-03T17:25:06+00:00\" \/>\n<meta name=\"author\" content=\"Etienne Bley\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Etienne Bley\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/elbsolutions.com\\\/projects\\\/solved-fonts-on-a-mac-for-microsoft-office-why-are-they-not-updating-where-are-they\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/elbsolutions.com\\\/projects\\\/solved-fonts-on-a-mac-for-microsoft-office-why-are-they-not-updating-where-are-they\\\/\"},\"author\":{\"name\":\"Etienne Bley\",\"@id\":\"https:\\\/\\\/elbsolutions.com\\\/projects\\\/#\\\/schema\\\/person\\\/51e717c68f4f5917c63baf88f0896c39\"},\"headline\":\"Solved: Fonts on a Mac for Microsoft office &#8211; why are they not updating? 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